At TL Services We are committed to protecting the privacy and personal data of our users and customers. This Privacy Policy describes how we collect, use, store and protect your personal information in compliance with applicable data protection regulations, including Regulation (EU) 2016/679 (General Data Protection Regulation, “GDPR”).
1. Data Controller
- Id: TL Services
- E-mail: [email protected]
- Telephone number: (+34) 972 09 91 81
- Address: Calle Creu 52, 4º1ª 17002 GIRONA (SPAIN)
2. Data collected
We collect personal information when you interact with our website and services, such as:
- Contact information: name, e-mail address, telephone number.
- Navigation data: IP address, browser type, operating system, time of visit, pages visited, and actions performed on our site.
- Voluntarily provided data: information you provide to us through contact forms, newsletter subscriptions, or service requests.
3. Purpose of treatment
We use your personal data to:
- Manage and respond to your inquiries and requests.
- To provide our services and products according to your needs.
- Send promotional and commercial communications related to our services, always with your prior consent.
- To improve your experience on our website and personalize the content we offer.
- Comply with our legal and contractual obligations.
4. Legal basis for processing
We process your personal data in accordance with the following legal bases:
- Consent: when you give us your explicit consent for the sending of commercial communications or the processing of data provided voluntarily.
- Execution of a contract: to manage the services you request and to carry out the necessary commercial activities.
- Legitimate interests: to improve the user experience and optimize our services.
5. Data Retention
We will retain your personal data for the time necessary to fulfill the purposes for which they were collected and, where appropriate, as long as you do not withdraw your consent. Subsequently, the data will be deleted or anonymized, unless it is necessary to retain it for an additional period in compliance with legal obligations.
6. User’s rights
You have the right to:
- Access your personal data and request a copy of it.
- Correct incorrect or incomplete data.
- Delete your data when they are no longer needed for the purposes for which they were collected.
- Limit the processing of your data in certain circumstances.
- Oppose the processing of your data for specific purposes, such as receiving commercial communications.
- Data portability in a structured and commonly used format.
To exercise these rights, you can contact us through the contact details provided in this policy.
7. Data security
We implement technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction or disclosure. Only authorized personnel of TL Services has access to personal data, and undertakes to maintain its confidentiality.
8. Commercial communications
With your consent, we may send you commercial communications about our products, services and events. You may revoke your consent at any time by sending an email to [email protected] or by following the unsubscribe instructions included in our communications.
9. Use of cookies
Our website uses cookies to improve the user experience and analyze traffic. For more information about the cookies we use and how to manage them, please see our Cookie Policy.
10. Changes in the privacy policy
We may update this Privacy Policy from time to time to reflect changes in our data processing practices. We encourage you to periodically review this page to stay informed about how we are protecting your information.
11. Contact
If you have any questions or concerns about our Privacy Policy or the treatment of your personal data, please do not hesitate to contact us through:
- E-mail: [email protected]
- Telephone number: (+34) 972 09 91 81
- Address: Calle Creu 52, 4º1ª 17002 GIRONA (SPAIN)
